Product Designer

ALG Vacations (ALGV), part of the Hyatt family, is widely recognized for providing the industry's leading leisure travel experience to destinations worldwide. As North America’s only vertically integrated travel, hospitality, and leisure management group, we can oversee all aspects of the vacation- from the moment a guest books a trip to the time they return home. Serving more than three million passengers annually, each of our highly respected brands offers unique benefits and a wide portfolio of destinations.

Grow your career as a successful Product Designer with Trisept Solutions. In this role, will will be responsible for designing solutions that satisfy users and allow them to advance and achieve their goals. You will be the design lead in product development teams, collaborating with product and engineering to discover and deliver new solutions through the entire product development lifecycle. You will focus on designing experiences that leverage data and analytics capabilities to bring innovative, data-driven solutions to market, which enables improvements in customer experience and drive incremental revenue.

A successful Product Designer will:
• Prepare roadmapping/long-term planning with PdM and business leaders.
• Contribute to and leverage a design system and ensure that the user needs are reflected while maintaining consistency across all platforms.
• Work to frame customer and business problems with key business stakeholders, product management and technology leadership.
• Analyze analytics to help drive decision-making.
• Discover great product solutions through design research, concept and experience validation.
• Partner with Product Managers and Developers to oversee the user experience from concept through launch.
• Create and test solutions in order to validate the value and user experience of the solution or features.
• Contribute to strategic decisions making as part of the product team and in sync with the business stakeholders.
• Provide and solicit feedback from other designers to continuously improve product quality and consistency.
• Encourage and uphold high standards for our product experiences.
• Mentor UX designers, UI developers, web designers/producers, graphic designers and content editors by leveraging years of industry expertise to effectively raise the technological bar of the company.
• Provide leadership within the team by owning processes and improvement initiatives.

Requirements:
• Bachelor's degree in design, human-computer interaction (HCI).
• Minimum of 3 years' experience or an equivalent combination of education and experience.
• Deep understanding of design trends, principles and fundamentals.
• Deep understanding of user-centered design methods and best practices.
• Track record of successfully leading and managing multiple simultaneous projects.
• Excellent written and verbal communication skills.
• Strong organizational skills.
• Critical and creative thinking skills while maintaining close attention to detail.
• Ability to facilitate client interactions.
• Ability to conduct research techniques such as: usability testing, card sorting and contextual inquiry.
• Ability to thrive in a fast-paced, collaborative, agile environment.
• Experience in developing prototypes at varying levels of fidelity.
• Expert-level proficiency with a variety of design tools including Adobe Creative Suite, Figma, Sketch, Axure or equivalent software programs.
• Knowledge of web technologies including HTML, CSS and other front end languages.
• High aptitude for learning.
• Portfolio demonstrating proven capabilities of UX Design.
• Experience using assistive tools and automated technologies such as WAVE from WebAIM, aXe by Deque, JAWS, NVDA, and VoiceOver.
• Experience using and following Section 508 and Web Accessibility Initiative (WAI) guidelines and specifications – W3C Web Content Accessibility Guidelines (WCAG 2.0 and 2.1 A and AA), Accessible Rich Internet Applications (ARIA), User Agent Accessibility Guidelines (UAAG), and Authoring Tool Accessibility Guidelines (ATAG).

About ALG Vacations:

It all begins when our client’s book with ALG Vacations. We keep our standards as high as our passion for travel, working together with our agents to ensure every client’s vacation exceeds every expectation. We are an industry innovator that combines the expertise of many different brands.

ALG Vacations consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across multiple segments, comprising:
• Vacations: The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through well-established vacation brands
• Destination Management Services: Best-in-class destination management services provided by Amstar® DMC and Worldstar®
• Loyalty Program: Exclusive loyalty program Unlimited Vacation Club®
• Technology Solutions: Innovative technology solutions provider Trisept Solutions®, connecting over 88,000 travel agents with leading travel suppliers.

About TRISEPT SOLUTIONS

Trisept Solutions® is the enterprise operating platform that delivers innovative merchandising solutions for airlines, hotels and resorts, destinations, theme parks and other travel merchants. With 20 years of travel technology innovation, end-to-end traveler engagement and billions of transactions processed each year, this is the world’s most sophisticated travel merchandising platform.

Since 2021, ALG Vacations has been part of the Hyatt family. At Hyatt, we believe in the power of belonging and creating a culture of care where our colleague’s become family. Our colleagues and our guests have been at the heart of our business since 1957 and helped Hyatt become one of the best and fastest-growing hospitality brands in the world.

As we continue to grow our business together, we never lose sight of what’s most important: Our People. We turn trips into journeys, encounters into experiences and jobs into careers.

To learn more about ALG Vacations: https://alg.www.vaxvacationaccess.com/about-us/

Our Values

At ALG Vacations, we call our employees Colleagues, because we are more than just employees. We care for people so they can be at their best, we provide a world of understanding and care, and we deliver distinctive experiences for our guests. Our Values, by which we operate:

Empathy • Well Being • Inclusion • Integrity • Respect • Experimentation

Our Commitment to Diversity & Inclusion

Being part of ALG Vacations and the Hyatt family means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We are committed to diversity across the board—from who we hire and develop, organizations we support, and who we buy from and work with.
• Add benefit information & EEO/AA statement on postings if applicable

We’re proud to offer exceptional corporate benefits which include:
• Travel Perks and Benefits for both ALG Vacations and Hyatt
• Medical, Dental and Vision Insurance
• Basic Life Insurance
• Short- & Long-Term Disability
• Paid Parental Leave
• Corporate Wellness Program
• Travel Discounts & Deals
• Paid Time Off & Holidays
• 401(k) Plan with Company Match

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.

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